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The whole boat just rolled over. I work backwatch, which is the night shift. You worked from 12 midnight to 6 in the morning. I was all getting ready to get in my bed—just out of nowhere, the whole boat just flipped to the left side.

It just rolled over.

When the boat rolled over to the left, the port side, I hit my head on the bottom of the bunk bed and, you know, kind of jammed my shoulder. I tried to catch myself, end up tearing my rotator cuff and hitting my forehead and stuff like that. Next thing I know, my TV came from behind me, it fell on me and I was kind of out of it for a minute.

Then I heard the general alarm going off and the guy came in the room. He was like, “Jackie, we've got to get up. We got to go. We got go.” The barge was taking on water, sinking. At that moment I know it was, it was like serious life or death situation.

After that happened, they was of trying to like rush me back to work. They were trying tell me that I was all right—good to go. I kept telling them, “No. No I'm not.” It showed me that they really didn't care.

At that point, I decide to hire Arnold & Itkin. Everything I looked up, their name popped up first. You type in anything, Arnold & Itkin going to be the first thing that pops up.

They made it so easy for me throughout the long process. Helping me out with anything I need. If I called them, they got back to me a soon as possible—it wasn't like four or five days, a week later.

Arnold & Itkin did everything they could. I appreciate them. They helped me and my family to secure a better future. I recommend Arnold & Itkin. They make it so much easier and smooth.

They will be there with you every step of the way. Every day, anytime of the day and night you can call them. You're not just a client. You're like part of the family.

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