I don't want you to worry about this anymore. I've got this. Let me put this on my back. I don’t want you to worry about your family. I've got you, no matter what.
My name's Kurt Arnold. I'm from Houston, Texas. I went to the University of Texas, where I graduated when I was 19 and then I went on to graduate from the University of Texas School of Law.
I remember vividly sitting in a mediation and on the other side was the biggest firm in Houston, that had an army of lawyers, and watching them try to lowball this family. The trial lawyer that I worked for said, “Okay, guys, so how many cases have you tried like this? And tell me, what of your past results?”
They hemmed and hawed on the other side, and he says, “Well, let me tell you what I've done in a similar case for a similar family.” Then he gave result, result, result of him winning in those circumstances on behalf of the families.
And I knew, right then, that's what I wanted to do. I wanted to be a trial lawyer who helped people and that the other side was intimidated by because that's what I saw that day.
So, Jason and I decided that we were going to start our own firm, and we committed that we were going to work extremely hard. That we were only going to represent families against insurance companies and companies and that we were going to have fun—because if you love what you do and you have a higher purpose for what you're doing, work's not work.
So, we started our firm in 2004.
Jason and I started trying cases and we tried cases all over the country. We worked crazy hours, just like we do now, and we'd get case by case and we were able to win result and jury verdict and jury verdict on behalf of our clients.
When you can help families right their wrongs by people trying to take advantage of them, you're the difference between the big insurance company or the defendant and your family. You're standing in their way and you're on their behalf. There's no greater feeling. That important responsibility that a client gives over to me is what drives us at our firm.
When someone hires me, we become partners and it's my job to ensure that they're taken care of. So, when somebody's in the way of my job, I'm not going to let that happen. Our success has been the same recipe of hard work, empathy, and not taking no for an answer. Winning a verdict on behalf of your client in front of a jury is the best feeling in the world. The defendant was “No, we're not going to pay you. No, we're not going to pay you that much. No, we didn't think we did anything wrong. We think it's your client's fault.”
To bring your client to overcome all those “no’s,” and to have them watch it shoulder-to-shoulder with you together and having done it together is hands down the best feeling in the world.
We started our firm because we didn't like it when companies bullied people.
I have to be honest—every day, I'm happy to go to work and represent my people in court, trying cases, winning results on their behalf. It's been a great journey and we're just getting started.