My name is Terrie Hargrove, and I needed Kurt because my husband who was a merchant seaman, died at sea—drowned. I needed someone experienced enough to get answers for the families of the crew members. My husband Joe was a very quiet man. He was shy, but strong. He liked having fun, playing practical jokes—on me, mostly, more than anyone else.
He was serious about his job. He just liked to fish and go to the casinos and be with his family. Mostly those things. I was so distraught for months that I don’t even know what happened. I just knew that we were reporting to the Seamen's Hall to get answers, and we were getting very few answers. I knew that I needed help. So I started looking for attorneys.
Every time someone was telling me about a good attorney, the Kurt Arnold name kept coming up.
So I called Kurt and I talked to him. Just talking to him, I felt like he was a good person right off the bat. So he came over and we sat down. I decided that he would be the person to represent my family. After that first meeting, he took care of everything. I told him exactly how I felt. What I expected. What I wanted from him. What I wanted from the company. He took charge, he took the lead, and I felt comfortable with that because when we were in mediation, he always spoke what I told him. We had already spoken about it so he was my voice. He took charge. Even when I was kind of ready to give up, he encouraged me. He gave me additional information to let me know I need to keep fighting. He is passionate with what he does. You can see it. He loves his job. He’s going to give you the best job, and he did for us.